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We are Ebb Assist Ltd

The Challenge:  With approximately 3,000 entries in their Customer Relationship Management (CRM) system, the firm recognised the need to reconnect with its lapsed clients. The goal was not only to regain these relationships but to do so while ensuring that their brand's integrity and exceptional service standards remained intact. Our Approach:  To better understand the firm's sales practices and organisational culture, Jessica conducted a series of in-depth meetings with key

Client Overview : The owner of the business boasts a wealth of experience in agricultural sales, having cultivated valuable relationships within the industry over the years. Driven by a passion for educating others, he chose to create his own company as a Lanta-qualified forklift trainer. The Challenge : The primary objective was to devise a cost-effective strategy for the business launch, which encompassed branding, presentation materials, social media presence, and lesson p

After years spent working across recruitment, customer service, reception, and health & wellbeing, one thing has become crystal clear:...